FAQ

1. What services does your company provide?

We offer a wide range of services including precision machining, Swiss lathe machining, 5-axis CNC machining, injection molding, rapid tooling, 3D printing, and vacuum casting. We specialize in providing high-quality parts and components for industries such as automotive, aerospace, electronics, and medical devices.

FAQ 2. What industries do you serve?

We serve multiple industries, including automotive, aerospace, medical, consumer electronics, manufacturing, and industrial machinery. Our expertise in precision machining and mold forming allows us to meet the specific requirements of these diverse sectors.

3. What is the lead time for your services?

Lead times vary depending on the complexity of the project and the service requested. For rapid prototyping and low-volume production, lead times are typically shorter, ranging from a few days to a couple of weeks. Large-scale production projects may take longer. Contact us for a customized timeline based on your project needs.

FAQ 4. Do you provide custom mold design? 

Yes, we offer custom mold design services. Our team of experienced engineers will work closely with you to design molds tailored to your specific requirements, ensuring precision, durability, and cost-effectiveness.

FAQ 5. What materials can you work with?

We work with a variety of materials, including metals (such as aluminum, steel, and stainless steel), plastics, and composites. Our wide selection of materials allows us to provide the best solutions for your specific project needs.

6. Can you handle low-volume production?

Yes, we specialize in low-volume production, which is ideal for prototyping, testing, and small production runs. Our services, including vacuum casting, 3D printing, and rapid tooling, are designed to efficiently handle small quantities without compromising on quality.

FAQ 7. Do you offer international shipping?

Yes, we provide international shipping for our products and services. Our export mold production services cater to global clients, ensuring that our molds and parts meet international standards and can be shipped worldwide.

FAQ 8. What quality assurance processes do you have in place?

We have strict quality control measures in place, including the use of advanced inspection equipment like CMM (Coordinate Measuring Machines) and laser scanning technologies. We also adhere to ISO 9001 and IATF 16949 quality management standards, ensuring that all products meet the highest levels of precision and quality.

9. What is your pricing structure?

Pricing depends on the complexity of the project, materials used, and volume of production. We offer competitive rates for all our services. Contact our sales team for a detailed quote tailored to your specific project requirements.

FAQ 10. How can I request a quote?

You can request a quote by filling out the form on our Contact Us page or by reaching out to us directly via email or phone. Provide details about your project, including the type of service, material requirements, and any specific timelines, and we’ll get back to you with a detailed quote.

11. Do you offer design assistance?

Yes, we provide design for manufacturability (DFM) assistance to help optimize your designs for production. Our engineers will work with you to ensure that your design is efficient, cost-effective, and manufacturable with the desired results.

FAQ 12. What file formats do you accept for designs?

We accept various file formats for design submissions, including STEP, IGES, STL, and DWG. If you have a different format, please contact us to confirm compatibility.

13. What is your return or refund policy?

We are committed to delivering high-quality products. If you encounter any issues with your order, please contact our customer service team within 30 days of receiving your product. We will assess the issue and work with you to provide a solution, which may include a replacement or refund, depending on the situation.

14. How do I track my order?

Once your order is shipped, we will provide you with tracking information via email. You can use this information to monitor the status of your shipment.

FAQ 15. Do you offer any discounts for bulk orders?FAQ

Yes, we offer discounts for bulk orders depending on the volume and scope of the project. Contact our sales team for more information and to discuss potential pricing adjustments for large-scale production runs.

Here are some authoritative websites where you can submit RFQs (Request for Quotes) for manufacturing services:

  1. ThomasNet: A leading platform for sourcing industrial products and services. You can submit RFQs for a wide range of manufacturing services, including CNC machining, injection molding, and more.

  2. MFG: A global manufacturing marketplace that connects buyers and suppliers. It specializes in RFQs for machining, casting, molding, and other manufacturing services.

  3. Xometry: A manufacturing platform offering on-demand services like CNC machining, 3D printing, and injection molding. You can request quotes for custom parts directly on the site.

  4. Alibaba: A global B2B marketplace where you can submit RFQs for various manufacturing needs, including parts production, tools, and raw materials.

These platforms are widely trusted for sourcing manufacturing services and submitting RFQs.